Tuesday, July 14, 2009

Nuance acquires Jott (without suing them first :-)

Aiming to improve at the human based transcription, Nuance just acquired Jott. It is not the technology, so why? Probably minimal price for Jott assets (not disclosed) and some methodology and interfaces for some external applications such as salesforce.com.
If you know more, share with us this info.

Nuance Acquires Jott, Expands Mobile Portfolio

Innovative Jott Service to Deliver Powerful New Voice-to-Text Capabilities to Mobile Operators and En

BURLINGTON, Mass. & SEATTLE--(BUSINESS WIRE)--Nuance Communications, Inc. (NASDAQ: NUAN - News) today announced it has expanded its Mobile Division voice services portfolio with the acquisition of Jott. Jott is the innovator behind the popular Jott Assistant, the simple and easy-to-use service that enables users to create notes, set reminders and appointments, send email and text messages, and post to their favorite web services – all by voice, from any device.


“Jott’s voice-to-text offerings have experienced a groundswell of adoption and positive industry recognition since the company’s inception, and we’re thrilled about the opportunity to expand our market reach and our voice services portfolio,” said Michael Thompson, senior vice president and general manager, Nuance Mobile. “Together we will deliver a range of new services to our mobile operator and enterprise customers.”

The combined Nuance and Jott teams will focus on several key voice-to-text initiatives:

  • The innovative Jott Assistant service has been adopted by hundreds of thousands of users, providing vast insight into the demands of today’s mobile users. To further extend the power of Jott across the mobile mass market, Nuance plans to package and offer Jott Assistant to mobile operators as part of its voice services portfolio, including Nuance Voicemail-to-Text.
  • By combining its easy-to-use voice services with email, text messaging and a variety of web services, Jott’s service has advanced mobile productivity in the enterprise market. Nuance, together with its Enterprise Unified Communications partners, will offer a secure, highly scalable and differentiated Enterprise package including Nuance Voicemail-to-Text, Messaging, and Collaboration.
  • As used in Jott for Salesforce, Jott provides open APIs that allow for voice integration with third party CRM providers and other critical enterprise applications that require mobile access. Nuance will continue to mainstream and expand the CRM partner program through its existing CRM partnerships, enabling enterprise application providers to better meet the needs of the evolving professional mobile market.

“We’ve seen dramatically increased demand for our mobile voice solutions, because they offer real business value, are easy to deploy, and are a delight to use,” said John Pollard, co-founder, Jott. “Nuance has consistently delivered groundbreaking mobile applications to billions of people worldwide. Our combined expertise will bring innovative and differentiated voice services to a variety of markets with tremendous scale.”

All of Jott’s services, including Jott Assistant, Jott Voicemail and Jott for Salesforce, will remain available, and existing customers will experience no interruptions in service. For more information and to access Jott services, visit www.jott.com.

About Nuance Communications, Inc.

Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit: Nuance.com.

About Jott

Headquartered in Seattle, WA, Jott Networks is the world leader in mobile voice-to-text applications. Jott allows individuals and businesses to easily capture thoughts, send emails and text messages, set reminders, organize lists, and post to web services and business applications – all with their voice, using any phone. Jott also converts voicemail into email and text messages, making voicemail a more productive tool. Since being founded in 2006 by John Pollard and Shree Madhavapeddi, Jott has made world-class voice transcription accessible to anyone with a cell phone. For more information on the Jott service, visit www.Jott.com.

Friday, July 3, 2009

Google voice mail transcription quality - can you trust it?

Recently David F. Gallagher wrote in the NY times about Google voice. David asked people to leave him messages and he posted the automatic transcriptions. While performing good in many cases, the results are far from accurate and in many cases one cannot understand the gist of the message.
See information at pushing the limits of googles speech recognition and messing with googles speech recognition part 2.

To some extent everybody knows it is experimental and do not really trust it. Is it useful? Probably just for fun and for people who do not want any human to be involved in their private message transcription like SpinVox, Nuance or other such vendors.